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Guides and Important Information
State Health Benefit Plan (SHBP)
Locating an In-Network Provider
To locate an In-Network Provider, click the link below for the applicable carrier.
Contact State Health Benefit Plan at (800) 610-1863 or visit the State Health Website.
Contact LiveHealthOnline (Telemedicine)
Contact LiveHealthOnline at (888) 548-3432 or visit the LiveHealthOnline Website.
Benefits Education
Important benefits information can be found under this Resources page. In addition to this website, the Benefits Service Center is another benefits resource for enrollment assistance, benefits questions, and Annual Open Enrollment assistance. Trained Benefits Specialists are available to answer your questions by calling (866) 933-2460.
7-1-2025 Employer-Paid Life Insurance & AD&D
Contact Unum
Contact Unum at (800) 445-0402 or visit www.unum.com.
7-1-2025 Voluntary Life Insurance & AD&D
Portability and Conversion Forms
You have the opportunity to continue your life insurance benefit should you terminate employment. You may either port your policy to an individual term life plan or convert your policy to a whole life plan upon termination. Additional information regarding these two options may be obtained by contacting Unum.
To apply, submit the Portability or Conversion forms to Unum within 31 days of your employment termination date in order to ensure your coverage can continue.
Evidence of Insurability
In order to complete the EOI form online:
You will be asked to complete demographic, coverage, and health information, and then to Review and Sign the EOI form.
Contact Unum
Contact Unum at (800) 445-0402 or visit www.unum.com.
Vision
Provider: Ameritas
Account Access: https://www.ameritas.com/sign-in/
Phone: EyeMed (866) 665-8437 | VSP (800) 877-7195
MetLife Group Legal
Provider: MetLife Legal Plans
Website: members.legalplans.com
Client Service Center: (800) 821-6400
Sick Leave Bank
Please contact Paige Southall for information about the Employee Sick Leave Bank at (229) 671-6055 or paige.southall@gocats.org.
GA Paid Parental Leave
Retirement & Savings
For questions or additional information, contact the applicable group below.
Teachers Retirement (TRS) at (800) 352-0650 | TRS Members Guide
Public School Employees Retirement System (PSERS) at (800) 805-4609 | PSERS Handbook
Supplemental Retirement 403(b):
Employee Assistance Program
Travel Assist
Unum also provides a Travel Assistance benefit which gives you access to resources while traveling. When the unexpected happens far from home, it is important to know whom to call for assistance. With a presence in 200 countries and territories around the world, they are available to help anywhere, anytime.
Contact Unum
Contact the Employee Assistance Program at (800) 854-1446 or online at www.unum.com/lifebalance.
Professional Organizations
Contact the Professional Association of Georgia Educators (PAGE) at (770) 216-8555 or (800) 334-6861 or visit https://www.pageinc.org/.
Contact Georgia Association of Educators (GAE) at (678) 837-1100 or visit: https://gae.org/.
Benefits Continuation
You're able to continue many of your Valdosta City Schools benefits following separation from service. Please download the appropriate form to review additional information.
7-1-2025 Critical Illness, Accident, and Hospital Indemnity
Contact Unum
Contact Unum at (800) 635-5597 or visit www.unum.com.